NORTHBROOK, Ill., Feb. 14, 2013 – KemperSports, the most trusted name in golf, today announced that it has been selected by the board of directors at Rockford Country Club to provide turnkey management of the private, member-owned club in Rockford, Ill. With this partnership, Rockford Country Club joins KemperCollection, KemperSports’ growing portfolio of private clubs.
“At this time in our club’s history, we must increase the value of membership and elevate the quality of service,” said Tom Valiulis, president of Rockford Country Club. “We look to the KemperSports team to deliver a first-class experience for our members and guests and expand our presence in and around Rockford.”
KemperSports will engage with local and regional organizations to strengthen relationships in the Rockford area and position Rockford Country Club as an integral part of the community.
To deliver high-quality and consistent service for members and guests, KemperSports will implement its proprietary customer service training program, TrueService. In addition, the company will promote a collaborative environment where member insights are welcomed and valued, and staff members are perceived as ambassadors of the club.
“Rockford Country Club has a long and rich history in the Rockford area,” said Steve Skinner, chief executive officer of KemperSports. “Working with the membership, our team will put a plan in place to expand the club’s reputation throughout the community, grow the membership and ensure that all members find unmatched value in the club’s services and amenities.”
Rockford Country Club features an 18-hole, par-71 golf course overlooking the Rock River. The club was originally designed as a 9-hole course by Herbert James (H.J.) Tweedie in 1899. Today, more than 100 years later, Rockford Country Club includes an expansive clubhouse with a member grill, outdoor dining, banquet facilities, an Olympic-sized swimming pool and skeet house for skeet and trap shooting. The club also boasts a strong caddie program, the only one in the Rockford area, and is a supporter of the Evans Scholars Foundation.
KemperCollection, KemperSports private club division, is specifically designed to address the needs of today’s private club members. Rockford Country Club represents the 16th member of the KemperCollection.
For more information about Rockford Country Club, please visit http://www.rockfordcountryclub.com.