REGIONS BANK ELIMINATES CHECKCARD FEE IN RESPONSE TO CUSTOMER FEEDBACK
BIRMINGHAM, Ala., Oct 31, 2011 (BUSINESS WIRE) – In response to feedback from customers, Regions Bank (NYSE:RF) today announced that it has eliminated the monthly CheckCard fee for all accounts, effective Nov. 1, and will refund CheckCard fees already incurred.
"We are committed to providing an exceptional customer experience and are continually adapting our products and services in response to the needs and preferences of our customers," said John Owen, head of Consumer Services for Regions Bank. "We have heard from our customers and are responding to their feedback by eliminating the monthly fee for CheckCards."
Customers who previously incurred a CheckCard fee will not need to take any action to receive their refund and it will be credited to their account on Nov. 4.
About Regions Financial Corporation
Regions Financial Corporation, with $130 billion in assets, is a member of the S&P 500 Index and is one of the nation's largest full-service providers of consumer and commercial banking, trust, securities brokerage, mortgage and insurance products and services. Regions serves customers in 16 states across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,800 banking offices and over 2,100 ATMs. Its investment and securities brokerage trust and asset management division, Morgan Keegan & Company Inc., provides services from over 300 offices. Additional information about Regions and its full line of products and services can be found at www.regions.com.